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Alternatives to the ER

24/7 Virtual Urgent Care Options

For non-emergency symptoms, U.S. 24/7 virtual urgent care may be an option. Check current availability, pricing, and insurance coverage before starting a visit.

Last Updated
Amazon One Medical

Price

  • Self-pay: $59 per visit, or $0 per visit with a One Medical membership trial; after the trial, membership is listed at $99/year.
  • With insurance: Health insurance is not accepted for On-Demand Care.

They would not treat

  • Acute symptoms such as severe abdominal pain or trouble breathing, which could indicate a medical emergency.
  • Lab testing or imaging studies such as X-rays.
  • Referrals to a medical specialist such as a gastroenterologist (GI) or a dermatologist (skin doctor).
  • Ear pain or a possible ear infection.
  • Uncontrolled mental health symptoms.
  • Male urinary symptoms.
  • Diarrhea lasting longer than 7 days.
  • Pregnancy.

Source: Amazon One Medical urgent virtual care page

Teladoc Health

Price

  • Self-pay: $89 per visit.
  • With insurance: Insured visits may start at $0 depending on coverage.

They would not treat

  • Emergencies, which should be handled in person or by calling 911.
  • Not meant to replace ongoing, preventive, or relationship-based primary care.

Source: Teladoc 24/7 Care and care-without-insurance pages

Doctor On Demand

Price

  • Self-pay: $99 per visit.
  • With insurance: Many covered visits may be $0.

They would not treat

  • Emergencies.
  • Recent spinal cord or traumatic brain injuries may need in-person emergency or trauma care.
  • Chest pain or numbness.
  • Vomiting or coughing up blood.
  • Loss of consciousness.
  • Lacerations.
  • Broken bones.
  • Severe burns.
  • Ear infections, unless you have a digital otoscope at home.
  • Providers do not prescribe controlled substances such as codeine or oxycodone.

Source: Doctor On Demand urgent care page

PlushCare

Price

  • Self-pay: $19.99/month membership fee plus $129 per visit.
  • With insurance: $19.99/month membership fee plus copay. Copay is often $30 or less.

They would not treat

  • Life-threatening emergencies or conditions that may require hospitalization.
  • Anaphylactic reactions such as throat closing.
  • Chest pain or trouble breathing.
  • Severely broken bones.
  • Bleeding that will not stop.
  • Loss of consciousness.
  • Severe vomiting, dizziness, or headache.
  • Lab work, imaging, and controlled-substance requests may require separate or in-person care.

Source: PlushCare urgent care and membership pages