Alternatives to the ER
24/7 Virtual Urgent Care Options
For non-emergency symptoms, U.S. 24/7 virtual urgent care may be an option. Check current availability, pricing, and insurance coverage before starting a visit.
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Amazon One Medical
Price
- Self-pay: $59 per visit, or $0 per visit with a One Medical membership trial; after the trial, membership is listed at $99/year.
- With insurance: Health insurance is not accepted for On-Demand Care.
They would not treat
- Acute symptoms such as severe abdominal pain or trouble breathing, which could indicate a medical emergency.
- Lab testing or imaging studies such as X-rays.
- Referrals to a medical specialist such as a gastroenterologist (GI) or a dermatologist (skin doctor).
- Ear pain or a possible ear infection.
- Uncontrolled mental health symptoms.
- Male urinary symptoms.
- Diarrhea lasting longer than 7 days.
- Pregnancy.
Teladoc Health
Price
- Self-pay: $89 per visit.
- With insurance: Insured visits may start at $0 depending on coverage.
They would not treat
- Emergencies, which should be handled in person or by calling 911.
- Not meant to replace ongoing, preventive, or relationship-based primary care.
Doctor On Demand
Price
- Self-pay: $99 per visit.
- With insurance: Many covered visits may be $0.
They would not treat
- Emergencies.
- Recent spinal cord or traumatic brain injuries may need in-person emergency or trauma care.
- Chest pain or numbness.
- Vomiting or coughing up blood.
- Loss of consciousness.
- Lacerations.
- Broken bones.
- Severe burns.
- Ear infections, unless you have a digital otoscope at home.
- Providers do not prescribe controlled substances such as codeine or oxycodone.
PlushCare
Price
- Self-pay: $19.99/month membership fee plus $129 per visit.
- With insurance: $19.99/month membership fee plus copay. Copay is often $30 or less.
They would not treat
- Life-threatening emergencies or conditions that may require hospitalization.
- Anaphylactic reactions such as throat closing.
- Chest pain or trouble breathing.
- Severely broken bones.
- Bleeding that will not stop.
- Loss of consciousness.
- Severe vomiting, dizziness, or headache.
- Lab work, imaging, and controlled-substance requests may require separate or in-person care.