Charlotte-Concord-Gastonia, NC-SC MSA

Charlotte ER Wait Times

Note: ER wait times can change quickly. Sometimes an ER may not appear busy to those waiting in the lobby, but there can be a separate entrance for patients who arrive by ambulance.

Charlotte ER Map

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Historical Average ER Wait Time

This data comes from CMS emergency department performance data for Jan 1, 2024 to Jun 30, 2025. ERcost averages the historical benchmark across ER locations in this metro area.

2 hr 57 min

CMS median ED time, 19 of 19 ER locations

Pediatric ERs

No pediatric ERs are listed in this metro inventory.

Showing 1-5 of 19 ER locations

Showing 1-10 of 19 ER locations

Carolinas Medical Center/Behav HealthGovernment - Hospital District or Authority

Reported

Wait Time

5 min

Last Updated

Jun 26, 2026, 8:08 PM EDT

Overall rating: 3 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: very high
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 3 hr 18 min
Left before being seen i Percentage of patients who left the ER before being seen.: 2%

View ER Costs

Atrium Health UnionGovernment - Hospital District or Authority

Reported

Wait Time

35 min

Last Updated

Aug 29, 2026, 11:53 PM EDT

Overall rating: 3 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: very high
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 2 hr 2 min
Left before being seen i Percentage of patients who left the ER before being seen.: 1%

View ER Costs

Novant Health Huntersville Medical CenterVoluntary non-profit - Private

Reported

Wait Time

35 min

Last Updated

Jun 30, 2026, 8:12 AM EDT

Overall rating: 4 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: high
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 3 hr 46 min
Left before being seen i Percentage of patients who left the ER before being seen.: 3%

View ER Costs

Atrium Health CabarrusGovernment - Hospital District or Authority

Reported

Wait Time

45 min

Last Updated

Aug 13, 2026, 11:46 PM EDT

Overall rating: 3 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: very high
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 3 hr 7 min
Left before being seen i Percentage of patients who left the ER before being seen.: 1%

View ER Costs

Novant Health Matthews Medical CenterVoluntary non-profit - Other

Reported

Wait Time

45 min

Last Updated

Aug 20, 2026, 11:33 AM EDT

Overall rating: 4 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: medium
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 4 hr
Left before being seen i Percentage of patients who left the ER before being seen.: 2%

View ER Costs

Emergency room wait times by facility
Facility Name	Overall Rating		Last Updated	Historical Benchmark (Jan 1, 2024 to Jun 30, 2025)
Facility Name	Overall Rating		Last Updated		i Median time patients spent in the emergency department before leaving.	Left before being seen i Percentage of patients who left the ER before being seen.
Carolinas Medical Center/Behav HealthGovernment - Hospital District or AuthorityView ER Costs	3 stars	5 min Not a live wait estimate	Jun 26, 2026, 8:08 PM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	3 hr 18 min	2%
Atrium Health UnionGovernment - Hospital District or AuthorityView ER Costs	3 stars	35 min Not a live wait estimate	Aug 29, 2026, 11:53 PM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	2 hr 2 min	1%
Novant Health Huntersville Medical CenterVoluntary non-profit - PrivateView ER Costs	4 stars	35 min Not a live wait estimate	Jun 30, 2026, 8:12 AM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	high	3 hr 46 min	3%
Atrium Health CabarrusGovernment - Hospital District or AuthorityView ER Costs	3 stars	45 min Not a live wait estimate	Aug 13, 2026, 11:46 PM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	3 hr 7 min	1%
Novant Health Matthews Medical CenterVoluntary non-profit - OtherView ER Costs	4 stars	45 min Not a live wait estimate	Aug 20, 2026, 11:33 AM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	medium	4 hr	2%
Musc Health Chester Medical CenterProprietaryView ER Costs	Not available	70 min Not a live wait estimate	Jul 2, 2026, 8:22 AM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	low	2 hr 23 min	1%
Novant Health Presbyterian Medical CenterVoluntary non-profit - PrivateView ER Costs	4 stars	90 min Not a live wait estimate	Jun 4, 2026, 2:31 AM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	2 hr 37 min	2%
Piedmont Medical CenterProprietaryView ER Costs	2 stars	90 min Not a live wait estimate	Aug 3, 2026, 5:58 PM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	3 hr 8 min	3%
Atrium Health AnsonGovernment - Hospital District or AuthorityView ER Costs	Not available	150 min Not a live wait estimate	Jul 16, 2026, 5:51 PM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	low	1 hr 56 min	1%
Novant Health Ballantyne Medical CenterVoluntary non-profit - PrivateView ER Costs	Not available	262 min Not a live wait estimate	Aug 11, 2026, 3:24 AM EDT Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	low	3 hr 13 min	2%

Showing 1-10 of 19 ER locations

Data Sources: Live wait-time values and recent patient reports are compiled from hospital-published sources, patient submissions, and verified updates. Historical data represents CMS-audited annual performance benchmarks and is not a live estimate of current ER volume. Hospital ownership labels and hospital overall ratings come from the CMS Hospital General Information dataset. CMS ratings are a broad summary, not a perfect measure of whether a hospital is best for a specific service.

Recent Patient Reports

Patient reports are submitted by site visitors. Wait times can change quickly and do not represent total ER visit time.

ATRIUM HEALTH UNION

35 min wait

Patient-reported

Arrival date and time: Aug 29, 2026, 11:18 PM EDT
Seen date and time: Aug 29, 2026, 11:53 PM EDT

NOVANT HEALTH MATTHEWS MEDICAL CENTER

45 min wait

Patient-reported

Arrival date and time: Aug 20, 2026, 10:48 AM EDT
Seen date and time: Aug 20, 2026, 11:33 AM EDT

Alternatives to the ER

Call 911 or go to the ER for chest pain, stroke symptoms, severe breathing trouble, major injury, severe allergic reaction, or any symptom that may be life-threatening.

For non-emergency symptoms, these options can help you get guidance and decide whether home care, urgent care, or a trip to the ER is the right call.

Call Your Insurer's free 24/7 Nurse Line

Many insurance plans include a free 24/7 nurse line where a registered nurse can help you weigh your symptoms and figure out the right next step.

See major insurance nurse line numbers

Use 24/7 Virtual Urgent Care

24/7 virtual urgent care lets you see a provider from home, often in minutes, without waiting room time or an ER bill. Self-pay rates start as low as $59 per visit, and many plans cover it for free.

See virtual urgent care options

Nearby Supported Metro Areas

Raleigh ER wait times