Phoenix-Mesa-Chandler, AZ MSA

Phoenix ER Wait Times

Note: ER wait times can change quickly. Sometimes an ER may not appear busy to those waiting in the lobby, but there can be a separate entrance for patients who arrive by ambulance.

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Historical Average ER Wait Time

This data comes from CMS emergency department performance data for Jan 1, 2024 to Jun 30, 2025. ERcost averages the historical benchmark across ER locations in this metro area.

3 hr 14 min

CMS median ED time, 32 of 37 ER locations

Pediatric ERs

Pediatric ERs in this metro area:Banner Children's at Cardon Children's Medical Center Pediatric Emergency DepartmentBanner Children's Emergency Room at ThunderbirdPhoenix Children's Emergency Department - Avondale CampusPhoenix Children's Hospital - Arrowhead Campus Emergency DepartmentPhoenix Children's Hospital - Thomas Campus Emergency Department

Showing 1-5 of 37 ER locations

Showing 1-10 of 37 ER locations

Honorhealth Sonoran Crossing Medical CenterVoluntary non-profit - Private

Reported

Wait Time

5 min

Last Updated

Aug 18, 2026, 2:44 AM MST

Overall rating: 4 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: medium
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 3 hr 25 min
Left before being seen i Percentage of patients who left the ER before being seen.: 2%

View ER Costs

Dignity Health Arizona General HospitalVoluntary non-profit - Private

Reported

Wait Time

10 min

Last Updated

Jun 27, 2026, 5:17 AM MST

Overall rating: 3 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: very high
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 1 hr 30 min
Left before being seen i Percentage of patients who left the ER before being seen.: 1%

View ER Costs

Honorhealth Scottsdale Shea Medical CenterProprietary

Reported

Wait Time

25 min

Last Updated

Jun 16, 2026, 2:58 AM MST

Overall rating: 3 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: very high
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 2 hr 57 min
Left before being seen i Percentage of patients who left the ER before being seen.: 2%

View ER Costs

Banner Boswell Medical CenterVoluntary non-profit - Other

Reported

Wait Time

30 min

Last Updated

Aug 11, 2026, 6:30 PM MST

Overall rating: 3 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: high
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 3 hr 47 min
Left before being seen i Percentage of patients who left the ER before being seen.: 0%

View ER Costs

Banner Ironwood Medical CenterVoluntary non-profit - Private

Reported

Wait Time

40 min

Last Updated

Jun 22, 2026, 11:53 PM MST

Overall rating: 3 stars
Source: Patient-reported wait time
Source info: Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.
Historical Benchmark: Historical emergency department benchmark measures
ER volume: medium
Median time spent in ER i Median time patients spent in the emergency department before leaving.: 3 hr 40 min
Left before being seen i Percentage of patients who left the ER before being seen.: 3%

View ER Costs

Emergency room wait times by facility
Facility Name	Overall Rating		Last Updated	Historical Benchmark (Jan 1, 2024 to Jun 30, 2025)
Facility Name	Overall Rating		Last Updated		i Median time patients spent in the emergency department before leaving.	Left before being seen i Percentage of patients who left the ER before being seen.
Honorhealth Sonoran Crossing Medical CenterVoluntary non-profit - PrivateView ER Costs	4 stars	5 min Not a live wait estimate	Aug 18, 2026, 2:44 AM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	medium	3 hr 25 min	2%
Dignity Health Arizona General HospitalVoluntary non-profit - PrivateView ER Costs	3 stars	10 min Not a live wait estimate	Jun 27, 2026, 5:17 AM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	1 hr 30 min	1%
Honorhealth Scottsdale Shea Medical CenterProprietaryView ER Costs	3 stars	25 min Not a live wait estimate	Jun 16, 2026, 2:58 AM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	2 hr 57 min	2%
Banner Boswell Medical CenterVoluntary non-profit - OtherView ER Costs	3 stars	30 min Not a live wait estimate	Aug 11, 2026, 6:30 PM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	high	3 hr 47 min	0%
Banner Ironwood Medical CenterVoluntary non-profit - PrivateView ER Costs	3 stars	40 min Not a live wait estimate	Jun 22, 2026, 11:53 PM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	medium	3 hr 40 min	3%
Abrazo West CampusProprietaryView ER Costs	2 stars	50 min Not a live wait estimate	Jun 9, 2026, 2:58 AM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	2 hr 59 min	2%
Banner Goldfield Medical CenterVoluntary non-profit - OtherView ER Costs	Not available	60 min Not a live wait estimate	Jun 8, 2026, 11:18 PM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	low	2 hr 30 min	1%
Banner Estrella Medical CenterVoluntary non-profit - PrivateView ER Costs	3 stars	65 min Not a live wait estimate	Jul 23, 2026, 11:44 AM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	4 hr 3 min	3%
Honorhealth Tempe Medical CenterProprietaryView ER Costs	Not available	100 min Not a live wait estimate	Jun 18, 2026, 3:23 AM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	medium	2 hr 43 min	4%
Banner Children's At Cardon Children's Medical Center Pediatric Emergency DepartmentVoluntary non-profit - PrivatePediatric ERView ER Costs	2 stars	120 min Not a live wait estimate	Aug 25, 2026, 6:00 AM MST Patient-reported arrival-to-first-seen time. Not verified by a hospital and not a measure of total ER visit time.	very high	4 hr 29 min	2%

Showing 1-10 of 37 ER locations

Data Sources: Live wait-time values and recent patient reports are compiled from hospital-published sources, patient submissions, and verified updates. Historical data represents CMS-audited annual performance benchmarks and is not a live estimate of current ER volume. Hospital ownership labels and hospital overall ratings come from the CMS Hospital General Information dataset. CMS ratings are a broad summary, not a perfect measure of whether a hospital is best for a specific service.

Recent Patient Reports

Patient reports are submitted by site visitors. Wait times can change quickly and do not represent total ER visit time.

Banner Children's at Cardon Children's Medical Center Pediatric Emergency Department

120 min wait

Patient-reported

Arrival date and time: Aug 25, 2026, 4:00 AM MST
Seen date and time: Aug 25, 2026, 6:00 AM MST

HONORHEALTH SONORAN CROSSING MEDICAL CENTER

5 min wait

Patient-reported

Arrival date and time: Aug 18, 2026, 2:39 AM MST
Seen date and time: Aug 18, 2026, 2:44 AM MST

Alternatives to the ER

Call 911 or go to the ER for chest pain, stroke symptoms, severe breathing trouble, major injury, severe allergic reaction, or any symptom that may be life-threatening.

For non-emergency symptoms, these options can help you get guidance and decide whether home care, urgent care, or a trip to the ER is the right call.

Call Your Insurer's free 24/7 Nurse Line

Many insurance plans include a free 24/7 nurse line where a registered nurse can help you weigh your symptoms and figure out the right next step.

See major insurance nurse line numbers

Use 24/7 Virtual Urgent Care

24/7 virtual urgent care lets you see a provider from home, often in minutes, without waiting room time or an ER bill. Self-pay rates start as low as $59 per visit, and many plans cover it for free.

See virtual urgent care options